Territory Clinical Manager

Essenti Talent; San Diego (CA); Sur place; USD 110 000 - 160 000; Plein temps

Résumé du poste

Essenti Talent is seeking a Clinical Manager to oversee patient care services and clinical staff across home health operations. You will coordinate care, supervise providers, ensure safety and regulatory compliance, and drive CHAP readiness and QAPI initiatives.

You will lead discharge planning, OASIS data handling, and survey distribution, while maintaining high patient satisfaction and effective staff coaching. Travel to multiple locations is required.

Qualifications

• Graduate from an approved nursing program and licensed to practice as an RN in the operating state.
• 5 years RN experience with at least 2 years in Home Health supervision.
• Experience managing RN services in home, community, or clinic.
• Must hold CPR certification.
• Must be a licensed driver with insured vehicle and travel to all locations.

Responsabilités

• Oversee day-to-day clinical and administrative operations and serve as primary staff/patient contact.
• Ensure compliance with professional standards and regulations.
• Provide leadership and backup support during absence of Territory Administrator.
• Coordinate patient care and develop individualized care plans with interdisciplinary team.
• Drive QAPI initiatives and monitor quality, incidents, and CAHPS survey distributions.
• Maintain survey readiness and perform detailed audits.
• Lead Emergency Preparedness Planning (EPP) and post-activation reporting.
• Oversee OASIS and discharge data, including discharge forms.

Connaissances

Leadership

Regulatory awareness

QAPI involvement

Formation

RN license

Description du poste

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.