Territory Clinical Manager

RON SUNSHINE ASSOCIATES LLC; San Diego (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

RON SUNSHINE ASSOCIATES LLC seeks an experienced Clinical Manager to oversee all patient care services and personnel in a California home health setting. You will coordinate patient care, supervise clinical staff, and ensure safety and effectiveness of care while driving CHAP compliance and survey readiness.

You will lead QAPI initiatives, monitor patient satisfaction and complaints, and collaborate with interdisciplinary teams to optimize care plans and transitions.

Qualifications

• Graduate from an approved school of professional nursing and licensed to practice as a registered nurse.
• 5 yrs RN experience with 2 yrs+ supervisor experience in Home Health.
• Must possess and maintain valid CPR certification.
• Must be a licensed driver with insured vehicle and able to travel to all locations.

Responsibilities

• Oversee day-to-day clinical and administrative home health operations.
• Ensure care delivery aligns with professional standards and regulations.
• Provide leadership and backup support as acting leader in absence of Territory Administrator.
• Coordinate patient care with interdisciplinary team and develop care plans.
• Drive quality assessment, track patient needs, and manage transfers/discharges.
• Manage OASIS and discharge data, including editing/locking forms.
• Lead QAPI initiatives and track incidents with corrective actions.
• Maintain accreditation and survey readiness and manage HHCAHPS distribution.
• Lead Emergency Preparedness Planning and post-activation activities.

Skills

RN supervision

Leadership

Quality improvement

Regulatory compliance

Education

RN licensure

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.