Territory Clinical Manager

Red Seal Recruiting Ltd.; San Diego (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Red Seal Recruiting Ltd. is seeking a Clinical Manager to oversee patient care services and staff in California.

The role focuses on coordinating care, supervising clinical teams, and ensuring safety and effectiveness in care delivery. The successful candidate will drive regulatory readiness, QAPI initiatives, and satisfaction monitoring, with responsibilities spanning discharge data, OASIS handling, and emergency preparedness.

Qualifications

• RN license in the state of operation is required.
• 3–5 years of RN experience.
• Experience managing RN services in home, community, or clinic preferred.
• Current CPR certification.
• Must be a licensed driver with insured vehicle and be able to travel.

Responsibilities

• Oversee day-to-day clinical and administrative operations during operating hours.
• Coordinate patient care with an interdisciplinary team to develop care plans.
• Direct supervision and coaching of clinical staff and provide backup coverage as needed.
• Drive QAPI initiatives, monitor quality, and track incidents and corrective actions.
• Maintain survey readiness and conduct audit reviews for accreditation readiness.
• Lead Emergency Preparedness Planning and post-activation reporting.

Skills

RN leadership

Regulatory compliance

CPR certification

Travel readiness

Staff coaching

Education

RN license

Nursing degree

Job description

The Clinical Manager oversees all patient care services and personnel.

Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 3-5 years experience as a RN.
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.