Territory Clinical Manager

Tom Trese Networking LLC; San Diego (CA); On-site; USD 95,000 - 125,000; Full time

Job summary

Tom Trese Networking LLC is seeking a Clinical Manager to oversee patient care services and supervise clinical staff in a Home Health setting in California. The role emphasizes CHAP compliance, QAPI leadership, and survey readiness, with a focus on safe, effective care.

The manager will coordinate patient care, lead quality improvement initiatives, and ensure readiness for regulatory surveys across multiple locations. Travel to business sites is expected as part of the role.

Qualifications

• Graduate from approved school of professional nursing and currently licensed to practice as an RN in the state of operation.
• 5+ yrs RN experience with 2+ yrs supervisor experience in Home Health.
• Experience managing RN services in the home, community, or clinic is preferred.
• Licensed to practice as an RN in the state of operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with insured vehicle and be able to travel to all locations.

Responsibilities

• Oversee day-to-day clinical and administrative office operations.
• Direct care delivery to align with professional standards, policies, and regulations.
• Serve as acting leader in the absence of the Territory Administrator and cover PCM/CSS roles.
• Manage the intake and referral process and collaborate with an interdisciplinary team to develop care plans.
• Evaluate care quality and coordinate transfers and discharges with clinicians and physicians.
• Review discharge data and oversee Discharge OASIS forms.
• Direct QAPI initiatives and track incidents with corrective actions.
• Maintain accreditation readiness and manage HHCAHPS survey distribution across SHP.
• Lead Emergency Preparedness Planning and ongoing event monitoring.

Skills

Leadership

Patient care coordination

Quality improvement

Regulatory compliance

CPR certification

Education

RN license (CA)

CPR certification

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications:

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.