Territory Clinical Manager

True North Consultants, Inc.; San Diego (CA); Vor Ort; USD 120.000 - 150.000; Vollzeit

Zusammenfassung

True North Consultants, Inc. seeks a Clinical Manager (RN) to oversee patient care, supervise clinical staff, and ensure regulatory compliance across home health operations in California. The role drives QAPI initiatives, maintains survey readiness, and coordinates care plans with a multidisciplinary team.

The position requires 5+ years RN experience with 2+ years supervisory in home health, CPR certification, and a valid California driver’s license. Travel to multiple locations is expected.

Qualifikationen

• RN with 5+ years of nursing experience and at least 2 years in home health supervision.
• Licensed to practice as an RN in the state where the agency operates.
• CPR certification required for clinical role.
• Valid driver's license with reliable, insured vehicle and ability to travel to all locations.

Aufgaben

• Oversee day-to-day clinical and administrative office operations and serve as primary contact for staff and patients.
• Ensure care is delivered safely, effectively, and in alignment with professional standards and regulations.
• Lead and provide backup for PCM and CSS roles and supervise clinical staff.
• Coordinate patient care and develop individualized care plans with an interdisciplinary team.
• Drive QAPI initiatives, monitor incidents, and implement corrective actions.
• Maintain survey readiness, audits, and HHCAHPS distribution within SHP.
• Oversee OASIS processes, discharge data, and communication of care transitions.
• Lead Emergency Preparedness Planning (EPP) and ongoing event monitoring.

Kenntnisse

Nursing leadership

Home health supervision

Regulatory compliance

QAPI leadership

Patient care coordination

Emergency preparedness

Quality analytics

Ausbildung

RN licensed in operating state

Jobbeschreibung

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications:

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.