Territory Clinical Manager

Hire Consulting Services; San Diego (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Hire Consulting Services seeks a Clinical Manager to oversee patient care services and supervise clinical staff within Home Health. You will coordinate patient care, ensure safety and effectiveness, and lead CHAP and survey readiness.

You will drive QAPI initiatives, monitor patient satisfaction and complaint resolutions, and manage discharge data and OASIS processes in collaboration with an interdisciplinary team. Travel to multiple locations may be required.

Qualifications

• Must be a graduate from an approved school of professional nursing.
• Licensed registered nurse in the state of operation.
• 5 years RN experience with 2+ years supervisor experience in Home Health.
• Experience managing RN services in the home, community, or clinic.
• Must possess and maintain valid CPR certification.
• Must be a licensed driver with insured vehicle and ability to travel to all business locations.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as primary contact for staff and patients.
• Ensure Regulatory Compliance: Align care delivery with professional standards, agency policies, and state/federal regulations.
• Provide Leadership & Backup Support: Act as leader in absence of Territory Administrator and cover PCM/CSS roles as needed.
• Coordinate Patient Care: Manage intake and referral processes with interdisciplinary team to develop and update individualized care plans.
• Drive Quality & Assessment: Evaluate care quality, assess patient needs, and collaborate on transfers/discharges.
• Manage OASIS & Discharge Data: Review discharge data, edit/lock Discharge OASIS forms, oversee discharge processes.
• Lead Quality Improvement (QAPI): Direct QAPI initiatives, track incidents, analyze trends, and implement corrective actions.
• Maintain Survey Readiness & Analytics: Maintain accreditation readiness, conduct audits, and manage HHCAHPS survey distribution.
• Oversee Emergency Preparedness: Lead EPP, activation and post-activation reporting.

Skills

Leadership

Regulatory compliance

Quality Improvement (QAPI)

Staff coaching

Interdisciplinary collaboration

Travel ability

Education

RN licensure (BSN or equivalent)

CPR certification

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.