Territory Clinical Manager

Saint Cyr Partners; San Diego (CA); On-site; USD 95,000 - 135,000; Full time

Job summary

Saint Cyr Partners is seeking a Clinical Manager to oversee patient care services and supervise clinical staff in Home Health. You will lead regulatory surveys, CHAP readiness, and QAPI initiatives while ensuring safe, high-quality care and effective patient satisfaction programs across multiple locations.

This role requires coordinating patient care with interdisciplinary teams, reviewing discharge data, and maintaining compliance with state and federal regulations.

Qualifications

• Graduate from an approved school of professional nursing and licensed as an RN in the operating state.
• 5 years RN experience with at least 2 years in a supervisory role in Home Health.
• Experience managing RN services in home, community, or clinic settings.
• CPR certification must be current.
• Must be a licensed driver with insured vehicle and ability to travel to all locations.

Responsibilities

• Oversee day-to-day clinical and administrative operations and serve as primary contact.
• Ensure care aligns with professional standards and regulatory requirements.
• Provide leadership and backup coverage for PCM and CSS roles.
• Coordinate intake/referral processes and develop individualized care plans.
• Drive quality improvement and track incidents and corrective actions.
• Manage OASIS and discharge data and oversee discipline-only discharges.
• Lead QAPI initiatives and participate in QA activities.
• Maintain accreditation and survey readiness, and monitor HHCAHPS surveys.
• Lead Emergency Preparedness Planning and post-activation activities.

Skills

Team leadership

Regulatory compliance awareness

Patient care coordination

OASIS data management

Willingness to travel

Education

Registered Nurse (RN) license

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.