Territory Clinical Manager

Meritas Advisory Group, LLC; San Diego (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

Meritas Advisory Group, LLC seeks a Clinical Manager to oversee patient care services and staff, ensuring safe and effective delivery of care. The role leads CHAP and survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

The position requires RN licensure, 5+ years RN experience with supervisory background in Home Health, and the ability to travel to all business locations. Strong leadership and regulatory compliance skills are essential.

Qualifications

• Graduate from an approved school of professional nursing and licensed to practice as an RN.
• Minimum 5 years RN experience with at least 2 years in a supervisory role in Home Health.
• Experience managing RN services in the home, community, or clinic is preferred.
• Licensed to practice as an RN in the state of operation; CPR certification required.
• Must be able to travel to all business locations and maintain a valid driver's license.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative operations, serving as a primary contact for staff and patients.
• Ensure Regulatory Compliance: Direct care delivery to align with standards, policies, and regulations.
• Provide Leadership & Backup Support: Act as leader in absence of Territory Administrator and cover PCM and CSS roles as needed.
• Coordinate Patient Care: Manage intake and referrals with interdisciplinary team to create updated care plans.
• Drive Quality & Assessment: Evaluate care quality, assess patient needs, and collaborate on transfers and discharges.
• Manage OASIS & Discharge Data: Review discharge data, edit/lock OASIS forms, oversee discharge processes.
• Lead QAPI: Direct QAPI initiatives, track incidents, analyze trends, and implement corrective actions.
• Maintain Survey Readiness & Analytics: Maintain accreditation readiness, perform audits, and manage HHCAHPS surveys.
• Oversee Emergency Preparedness: Lead EPP activities, activation, reporting, and event monitoring.

Skills

Leadership

Regulatory compliance

QAPI

Discharge planning

Team coaching

Education

RN license

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead QAPI: Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications:

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.