Territory Clinical Manager

Rare Bird Recruiting, LLC; San Diego (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

Rare Bird Recruiting, LLC seeks a Clinical Manager to oversee patient care services and personnel in a California home health setting. You will coordinate care, supervise clinical staff, and ensure safe, effective delivery of services with survey readiness and QAPI leadership.

You will drive regulatory compliance, manage discharge data, and provide coverage for PCM/CSS roles while coordinating with an interdisciplinary team to update individualized care plans.

Qualifications

• Graduate from an approved school of professional nursing and licensed as RN in the operating state.
• 5 yrs RN experience with 2+ yrs supervisor experience in Home Health.
• Licensed driver with insured vehicle and ability to travel to all locations.
• Must possess and maintain valid CPR certification.

Responsibilities

• Oversee operations: manage daily clinical and admin office operations and be staff/patient contact.
• Ensure regulatory compliance with professional standards and state/federal rules.
• Provide leadership and backup coverage for PCM and CSS roles as needed.
• Coordinate patient care and referrals with interdisciplinary team.
• Drive quality and assessment, monitor patient needs and transfers/discharges.
• Manage OASIS & discharge data and oversee discharge processes.
• Lead QAPI initiatives and track incidents with corrective actions.
• Maintain survey readiness and analytics, and oversee HHCAHPS distribution.
• Lead Emergency Preparedness Planning, activation, and post-activation reporting.

Skills

Leadership

Supervision

Regulatory compliance

Quality assurance

Patient care coordination

Education

RN license (CA)

CPR certification

Licensed driver

Tools

OASIS data management

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead QAPI: Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications:

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.