Territory Clinical Manager

Confident Search Consultants; San Diego (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Confident Search Consultants in San Diego seeks a Clinical Manager to lead patient care services and supervise clinical staff, ensuring safety, quality, and regulatory compliance across home health services.

The role drives QAPI initiatives, oversees OASIS and discharge data, and maintains survey readiness while collaborating with an interdisciplinary team for care plan development and execution.

Qualifications

• Must be a graduate from an approved school of professional nursing and licensed as an RN.
• Minimum 5 years RN experience with at least 2 years in a supervisory role in Home Health.
• Experience managing RN services in home, community, or clinic settings preferred.
• CPR certification required.
• Valid driver’s license with insured vehicle and ability to travel.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations and act as contact for staff and patients.
• Ensure Regulatory Compliance: Align care delivery with professional standards and state/federal regulations.
• Provide Leadership & Backup Support: Act as leader in absence of Territory Administrator and cover PCM/CSS roles.
• Coordinate Patient Care: Manage intake and referrals and develop individualized care plans with the team.
• Drive Quality & Assessment: Evaluate care quality, assess needs, and coordinate transfers and discharges.
• Manage OASIS & Discharge Data: Review discharge data and oversee OASIS forms and discipline-only discharges.
• Lead QAPI: Direct QAPI initiatives and track incidents with corrective actions.
• Maintain Survey Readiness & Analytics: Ensure accreditation readiness and conduct audit reviews.
• Oversee Emergency Preparedness: Lead EPP activities and ongoing event monitoring.

Skills

RN supervision

Home Health experience

Regulatory compliance

Care coordination

Emergency planning

Education

RN license

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead QAPI: Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications:

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.