Territory Clinical Manager

KOB Solutions, Inc.; San Diego (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

KOB Solutions, Inc. is seeking a Clinical Manager to oversee patient care services and supervise clinical staff in California. The role includes ensuring safe, effective care delivery and leading CHAP/regulatory readiness, QAPI initiatives, and patient satisfaction efforts.

Responsibilities include coordinating patient care, supervising operations, ensuring compliance with state and federal regulations, and managing OASIS data and discharge processes. Travel to multiple locations may be required.

Qualifications

• Graduate from an approved nursing program and licensed RN in CA.
• 5 years RN experience with 2+ years supervision in Home Health.
• Experience managing RN services in home/community/clinic preferred.
• Must hold CPR certification.
• Must be a licensed driver with insured vehicle and travel ability.

Responsibilities

• Oversee Operations: manage daily clinical and admin operations and serve as point of contact.
• Ensure Regulatory Compliance: align care with standards, policies, and regulations.
• Provide Leadership & Backup: act as leader in absence of Territory Administrator, cover PCM and CSS roles.
• Coordinate Patient Care: manage intake/referrals and develop/update individualized care plans.
• Drive Quality & Assessment: evaluate care quality, assess patient needs, coordinate transfers/discharges.
• Manage OASIS & Discharge Data: review discharge OASIS, edit/lock forms, oversee discharge paperwork.
• Lead QAPI: direct quality initiatives, track incidents, analyze trends, implement corrective actions.
• Maintain Survey Readiness & Analytics: ensure accreditation readiness and conduct audits.
• Oversee Emergency Preparedness: lead EPP, activation, reporting, and monitoring.

Skills

Leadership

Regulatory compliance

QAPI

Patient care coordination

Education

RN license (CA)

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead QAPI: Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications:

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.