Territory Clinical Manager

Launching Point; San Diego (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Launching Point in San Diego, CA seeks a Clinical Manager to oversee patient care services and personnel in a home health setting. You will supervise clinical staff, ensure safe and effective care, and drive QAPI initiatives while maintaining survey readiness.

The role requires RN licensure in California, 5+ years RN experience with supervisor experience, CPR certification, and valid driving privileges for travel across locations. Strong leadership and regulatory expertise are essential.

Qualifications

Responsibilities

• Oversee day-to-day clinical and administrative operations, acting as primary point of contact for staff and patients.
• Coordinate patient care by supervising staff and ensuring safe, effective delivery of services.
• Lead and back-up leadership coverage when the Territory Administrator is unavailable.
• Guide intake/referral processes and work with interdisciplinary teams to update individualized care plans.
• Evaluate care quality, assess patient needs, and coordinate transfers and discharges with clinicians.
• Review discharge OASIS data, edit/lock forms, and supervise discipline-only discharges.
• Direct QAPI initiatives, track incidents, analyze trends, and implement corrective actions.
• Maintain accreditation and survey readiness, conduct audit reviews, and manage HHCAHPS distribution.
• Lead Emergency Preparedness Planning (EPP) including activation and post-activation reporting.

Skills

Leadership & supervision

Regulatory compliance

Quality & safety

Care coordination

QAPI & data analysis

OASIS & discharge processes

Survey readiness

Emergency preparedness

Interdisciplinary collaboration

Education

RN license (CA)

Nursing degree

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.
• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.
• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.
• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.
• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.
• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.
• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.
• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.
• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications:

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.