Territory Clinical Manager

Prominent-Career-Solutions,-LL; San Diego (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

Prominent-Career-Solutions,-LL in San Diego, CA is seeking a Clinical Manager to oversee patient care services, supervise clinical staff, and drive CHAP readiness and QAPI initiatives.

The role emphasizes regulatory compliance, coordination of multidisciplinary care plans, OASIS management, and ongoing performance analytics, with travel across locations as needed.

Qualifications

• RN license in the state of operation.
• 5 years of RN experience with 2+ years in a supervisor role in Home Health.
• Experience managing RN services in home, community, or clinic settings preferred.
• CPR certification required.
• Must be a licensed driver with insured vehicle and able to travel to all locations.

Responsibilities

• Oversee day-to-day clinical and administrative office operations.
• Ensure regulatory compliance with professional standards and state/federal regulations.
• Provide leadership and backup coverage for PCM and CSS roles.
• Coordinate patient care and develop individualized care plans with an interdisciplinary team.
• Drive quality, assess patient needs, and manage transfers and discharges.
• Review discharge data, edit OASIS forms, and oversee discharge processes.
• Lead QAPI initiatives and monitor incidents with corrective actions.
• Maintain survey readiness, conduct audits, and manage HHCAHPS surveys.
• Oversee Emergency Preparedness Planning and post-activation reporting.

Skills

CPR certification

Leadership

Travel readiness

Driving required

Education

Registered nurse license (RN)

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.
• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.
• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.
• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.
• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.
• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.
• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.
• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.
• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications:

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.