Territory Account Manager — Customer Solutions & Service

Star Sanitation; Pasco (WA); On-site; USD 55,000 - 85,000; Full time

Job summary

Star Sanitation is seeking a full-time Sales professional in Pasco, WA to oversee all sales and customer service within a defined territory. You will drive rental orders, price negotiations, and quotes while resolving issues with guidance from management. Strong communication and market knowledge are a must.

You will manage a pipeline using ERP/CRM, cultivate long-term customer relationships, and work with cross-functional teams to maximize profitability and service quality. Travel is occasional.

Qualifications

• At least 5 years in a similar sales environment with proven decision-making and people management.
• Solid understanding of local market conditions.
• Knowledge of resale values of particular machinery a plus.
• Strong communication and interpersonal skills required.

Responsibilities

• Utilize ERP and CRM to document and track sales activity consistently.
• Prospect and qualify new accounts from existing, dormant, and lost accounts.
• Sell whole-goods, parts, and service as a complete customer solution.
• Prepare sales plans and strategies for territory growth.
• Develop and present company products and services to customers.
• Ensure timely fulfillment and high customer satisfaction.
• Collaborate with divisions to promote cross-selling.
• Monitor Accounts Receivable balances and assist with collections.

Skills

Sales

Customer service

Communication skills

Teamwork

Problem solving

Tools

ERP systems

CRM systems

Microsoft Office

Job description

Star Sanitation is seeking a full-time Sales professional in Pasco, WA to oversee all sales and customer service within a defined territory. You will drive rental orders, price negotiations, and quotes while resolving issues with guidance from management. Strong communication and market knowledge are a must.

You will manage a pipeline using ERP/CRM, cultivate long-term customer relationships, and work with cross-functional teams to maximize profitability and service quality. Travel is occasional.