Account Manager, Central Coast — Growth & Service

Star-Sanitation; Salinas (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

Star-Sanitation is seeking a seasoned sales and customer service professional to manage a defined territory. You will drive the full sales cycle, document all activity in ERP/CRM, and build long-term relationships with customers while maximizing profitability.

You will prospect new accounts, monitor market conditions, and collaborate across departments to promote cross-selling. Strong communication and organizational skills are essential for success in this role.

Qualifications

• Minimum 5 years of experience in a similar sales/ customer service environment.
• Strong knowledge of local market conditions.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and drive a sales pipeline.
• Experience with ERP/CRM systems.
• Valid driver’s license might be required.

Responsibilities

• Oversee all aspects of sales and customer service within a defined territory.
• Document, track, and follow up on sales activity using ERP/CRM systems.
• Prospect and qualify new accounts from existing, dormant, and lost accounts.
• Monitor market conditions, competitors and product programs.
• Sell whole goods, parts and services and build long-term customer relationships.
• Process orders and quotes, resolve negotiations and issues.
• Develop sales plans and presentations for customers and prospects.
• Ensure timely fulfillment and high customer satisfaction; coordinate cross-sell opportunities.
• Conduct field demonstrations and on-site machine evaluations when needed.
• Monitor accounts receivable and support collections efforts.

Skills

Sales

Customer service

Negotiation

Communication

Teamwork

Decision making

Problem solving

Planning and organizing

Interpersonal skills

Tools

ERP system

CRM system

Microsoft Office

Job description

Star-Sanitation is seeking a seasoned sales and customer service professional to manage a defined territory. You will drive the full sales cycle, document all activity in ERP/CRM, and build long-term relationships with customers while maximizing profitability.

You will prospect new accounts, monitor market conditions, and collaborate across departments to promote cross-selling. Strong communication and organizational skills are essential for success in this role.