Tennis Club Concierge: Reservations & Guest Services

The Boca Raton; Boca Raton (FL); On-site; USD 22,000 - 33,000; Full time

Job summary

The Boca Raton is seeking a Racquet Club Concierge to provide a quality tennis experience for guests and members. You will manage reservations for courts, lessons and clinics, and help guests with game matching to enhance their visit.

The ideal candidate has strong interpersonal and customer service skills and resort or country club experience. Knowledge of tennis programs is a plus, and the role includes processing lesson and court fees and assisting with retail sales.

Qualifications

• Team player with strong interpersonal skills.
• Experience in a customer service environment.
• Resort and/or country club experience; good tennis knowledge a plus.

Responsibilities

• Oversee court, lesson and clinic reservations
• Knowledge of all tennis programs
• Assist members and guests with game matching
• Lesson and court fee billing
• Retail sales.

Skills

Interpersonal skills

Customer service

Resort/country club experience

Job description

The Boca Raton is seeking a Racquet Club Concierge to provide a quality tennis experience for guests and members. You will manage reservations for courts, lessons and clinics, and help guests with game matching to enhance their visit.

The ideal candidate has strong interpersonal and customer service skills and resort or country club experience. Knowledge of tennis programs is a plus, and the role includes processing lesson and court fees and assisting with retail sales.