Tennis Shop Specialist & Member Experience

Broken Sound Club, Inc.; Boca Raton (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Savings Plan with 2%

Paid Time Off

Paid Sick/Personal Time Off

Holiday Pay

Complimentary Shift Meals

Associate Discounts

Job summary

Broken Sound Club, Inc. in Boca Raton, FL, seeks a Tennis Retail Associate to deliver warm, personalized service in the Tennis Shop. You will help members with merchandise, purchases, special orders, and tennis/pickleball programs, while keeping displays organized and welcoming.

You will process transactions, assist with trunk shows and events, and support reservations for lessons and courts. The role requires strong communication, basic computer and POS skills, weekend availability, and a

Qualifications

• Minimum 1–2 years of retail, hospitality, or customer service experience.
• Previous private club, tennis facility, sports retail, or hospitality experience preferred.
• Strong computer skills and experience with point-of-sale systems preferred.
• Ability to work weekends and holidays as required.

Responsibilities

• Provide warm, professional member service in the Tennis Shop.
• Assist members with merchandise selections and purchases.
• Process transactions accurately using the POS system and wrap gifts as requested.
• Assist with trunk shows, promotions, and special shopping events.

Skills

Customer service

Retail sales

Communication skills

Attention to detail

Teamwork

English proficiency

Education

High School Diploma or GED

Tools

Northstar club-management software

Point-of-sale systems

Microsoft Office

Job description

Broken Sound Club, Inc. in Boca Raton, FL, seeks a Tennis Retail Associate to deliver warm, personalized service in the Tennis Shop. You will help members with merchandise, purchases, special orders, and tennis/pickleball programs, while keeping displays organized and welcoming.

You will process transactions, assist with trunk shows and events, and support reservations for lessons and courts. The role requires strong communication, basic computer and POS skills, weekend availability, and a