Forbes Five-Star Spa Concierge & Guest Services

The Boca Raton; Boca Raton (FL); On-site; USD 26,000 - 28,000; Full time

Job summary

The Boca Raton is seeking a Full Time Spa Concierge in Boca Raton, FL to deliver Forbes Five Star service from guest arrival through check-in/out. You will manage spa reservations, explain services, and assist with retail sales while maintaining a pristine front desk environment.

Ideal candidates will have excellent English communication, CPR certification, and the ability to stay on their feet for extended periods, supporting a high-end guest experience at our luxury resort.

Qualifications

• Excellent English communication and professional demeanor.
• CPR certification and ability to respond quickly to guest needs.
• Ability to sit, stand, stoop or bend for extended periods (8+ hours).
• Computer literacy and attention to detail.

Responsibilities

• Provide courteous guest service from arrival through check-in/out.
• Accurately schedule spa reservations and inform guests of policies.
• Explain spa treatment menu and packages to guests.
• Sell spa retail products and maintain displays.
• Maintain a neat front desk and lobby area.
• Assist with spa operations and training sessions as required.

Skills

Interpersonal skills

Organizational skills

Flexibility

Physical endurance

Health & wellness interest

English communication

Education

CPR Certification

Job description

The Boca Raton is seeking a Full Time Spa Concierge in Boca Raton, FL to deliver Forbes Five Star service from guest arrival through check-in/out. You will manage spa reservations, explain services, and assist with retail sales while maintaining a pristine front desk environment.

Ideal candidates will have excellent English communication, CPR certification, and the ability to stay on their feet for extended periods, supporting a high-end guest experience at our luxury resort.