Tenant Service Coordinator

Accesso; Durham (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401K with company match

Vacation and holiday pay

Job summary

Accesso, a solutions-driven property management company, is seeking a full-time administrative coordinator in Durham, NC. This role focuses on office operations, vendor management, and coordinating with tenants and vendors to ensure smooth building activity.

The position requires a High School Diploma (or equivalent) and experience with Yardi and Microsoft Office. Candidates should have excellent written and verbal communication skills and strong organizational abilities to handle multiple tasks

Qualifications

• Experience and/or training in Commercial Property Management (Office) is a plus.
• Proficient with Yardi and Microsoft Office.
• Strong communication and organizational skills are essential.

Responsibilities

• Answer phone calls, emails and other business correspondence and manage mail/packages.
• Handle day-to-day administrative management and office operations.
• Enter accounts payable invoices into Yardi Accounting software.
• Assist with additional accounting procedures as directed.
• Prepare vendor service contracts.
• Manage the property work order system and track service requests.
• Update tenant and vendor insurance certificates and contact files.
• Support tenant move-ins and move-outs coordination.

Skills

Excellent communication

Organizational skills

Problem solving

Education

High School Diploma (or equivalent)

Tools

Yardi

Microsoft Office

Job description

We are a solutions-driven property management company, managing a portfolio of commercial real estate properties (office).

Responsibilities

• Answer phone calls, emails and other business correspondence as well as sending and receiving mail and/or overnight packages
• Responsible for all aspects of administrative management and all day-to-day operations
• Assists in entering accounts payable invoices into Yardi Accounting software
• Assists with additional accounting procedures as directed
• Assists in preparing vendor service contracts
• Manage the property work order system, input service requests, assign tasks, closing out completed work orders to include following up on all open work orders daily
• Updates tenant and vendor insurance certificates
• Manages tenant and vendor files
• Updates all tenant and vendor contact information
• Ensure that all emergency after-hours contact information is current for both employees and vendors
• Coordinates access between building personnel and tenants to include tenant and vendor access to suites with security
• Assist with coordinating with tenant move-ins and move-outs

Education

• High School Diploma (or equivalent)

Qualifications

• Experience and/or training in Commercial Property Management (Office) is a plus
• Proficient with Yardi/Microsoft Office

Skills

• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Ability to solve problems involving several options and situations

Compensation

Commensurate based on qualifications & experience per year

Position Type

Full-Time

Benefitsinclude medical, dental, vision, life insurance, short-term disability, company match 401K, vacation and holiday pay.

Accesso is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.