Tenant Services Coordinator

Gainor Staffing; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

A real estate firm in New York is looking for a Tenant Services Coordinator to enhance tenant satisfaction and manage building operations. This role involves serving as the main contact for tenants and vendors, overseeing service requests, maintaining records, and ensuring efficient operations. Candidates should have 1-2 years of real estate experience and proficiency in Microsoft Office applications. The position offers a competitive salary range of $70,000 to $75,000 annually and requires strong organizational and communication skills.

Qualifications

• 1-2 years of real estate experience; commercial property experience preferred.
• Experience with property management software like Angus Anywhere or Yardi Voyager is a plus.
• Ability to organize, communicate, and manage tasks effectively.

Responsibilities

• Serve as primary point of contact for tenants and service providers.
• Track service requests and facilitate timely resolution.
• Prepare and distribute tenant communications and notices.
• Maintain documentation related to building and vendors.
• Coordinate vendor schedules for services and projects.

Skills

Real estate experience

Organizational skills

Communication skills

Microsoft Word, Excel, and Outlook proficiency

Tools

Angus Anywhere

Nexus Payables

SharePoint

Yardi Voyager

Job description

An NYC-based real estate firm is seeking a TenantServicesCoordinator to join the team.

Who You Are

• You have 1-2 years of real estate experience; commercial property experience preferred
• Experience with Angus Anywhere, Nexus Payables, SharePoint, or Yardi Voyager is highly preferred
• Highly organized withstrongcommunication,follow-through,and prioritization skills
• Proficient in Microsoft Word, Excel, and Outlook with ability to learn new systems

What You’ll Do

• Serve as primary point of contact for tenants, property management, engineering, and vendors
• Track service requests and supporttimelyresolution of building issues
• Prepare and distribute tenant communications and building notices
• Maintain building records, manuals, vendor data, and certificates of insurance
• Administer card access and related documentation
• Coordinate vendor scheduling for building services and projects
• Support tenant engagement initiatives and move-in activities
• Manage incoming calls, mail, deliveries, and office supply needs

What Success Looks Like

• Tenants receive prompt, professionalsupportand clear communication
• Service requests and vendor work are tracked accurately and completed on time
• Billing, invoicing, rent tracking, and payroll support are handled efficiently
• Building records and compliance documentation are current andaccurate
• Property operations run smoothly with strong administrative support for the management team

Salary Range: $70,000 – 75,000 annually, based on experience

Location: New York, NY – On site

Schedule: Monday-Friday, 8:30 AM – 5:30 PM

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees