Tenant Relations & Property Operations Coordinator

RiseMe; Pasadena (CA); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

401(k) match

PTO

Education allowance

Referral program

Housing discount

Friends/Family rates

Job summary

Onni Properties in Pasadena, CA seeks a Property Coordinator to support tenants and vendors in a fast‑paced portfolio. You will coordinate office services, budget reporting, and maintenance tasks while ensuring high service quality for tenants.

Ideal candidates have a High School Diploma or GED with 2 years of college or equivalent experience, strong communication skills, and proficiency with Excel, Word, Outlook, and Yardi. Join a team focused on quality housing and tenant relations.

Qualifications

• High School Diploma or GED is required
• Two years of college or equivalent work experience preferred
• Two years of related experience at a commercial property preferred
• Good oral and written communication skills
• Strong customer service skills
• Working knowledge of Microsoft Excel, Word, and Outlook
• Solid organization and time management abilities
• Must be self-motivated, creative, and resourceful
• Previous Yardi experience or similar platform preferred

Responsibilities

• Coordinates and implements general office services such as appointment-setting, records control, and other administrative activities.
• Responsible for coordinating budget accounting operations.
• Maintains, interprets, and communicates operating policies.
• Coordinates the collection and preparation of financial and operations reports.
• Locates and compiles information, formats reports, graphs, tables, records, and other sources of information.
• Coordinates all janitorial and housekeeping needs for the building.
• Works with building engineers, security and maintenance supervisors and other vendors to ensure Class‑A status.
• Supports accounts receivable collection efforts and provides updates on collection status and follow‑up actions.
• Coordinates and assists with tasks that impact staff, costs, and/or quality of service.
• Coordinates tenant work order system and directs appropriate building personnel to the work.
• Manages card access for tenants and Onni employees.
• Tracks liability insurance certificates for vendors and tenants.
• Analyzes operating practices and creates or revises procedures.
• Analyzes and tracks building utilities.
• Assists with special events planning and marketing activities.
• Drafts license agreements and coordinates review, routing, and execution.
• Drafts vendor contracts and assists with coordination and follow‑up.
• Performs other duties as required.

Skills

Customer service

Communication

Time management

Self-motivated

Problem solving

Education

High School Diploma or GED

Two years of college or equivalent

Two years of related commercial property experience

Tools

Microsoft Excel

Microsoft Word

Outlook

Yardi

Job description

Onni Properties in Pasadena, CA seeks a Property Coordinator to support tenants and vendors in a fast‑paced portfolio. You will coordinate office services, budget reporting, and maintenance tasks while ensuring high service quality for tenants.

Ideal candidates have a High School Diploma or GED with 2 years of college or equivalent experience, strong communication skills, and proficiency with Excel, Word, Outlook, and Yardi. Join a team focused on quality housing and tenant relations.