Tenant Services & Property Operations Coordinator

Advice Personnel; Philadelphia (Philadelphia County); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Annual bonus

Benefits

Job summary

Advice Personnel in Philadelphia is seeking a property management assistant to serve as the primary tenant contact, coordinate maintenance, and manage daily operations including AR/AP tasks. The role supports budget prep, vendor coordination, and insurance claim tracking in a dynamic office environment.

The ideal candidate has 2+ years in property management, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Bachelor’s degree in a related field or equivalent experience/training.
• 2+ years of commercial property management or related experience.
• Strong understanding of leases, lease terms, and critical dates preferred.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) required.
• Experience with Yardi Voyager strongly preferred.
• Excellent organizational, communication, and customer service skills.

Responsibilities

• Serve as the primary point of contact for tenants, handling calls, emails, and walk-in inquiries while dispatching maintenance requests and entering work orders.
• Support day-to-day operations by coordinating tenant communications, maintaining records, ordering office supplies, and managing mail.
• Assist with tenant move-ins/outs, issue building access cards, coordinate events, and prepare notices and correspondence.
• Track and maintain COIs for tenants and vendors, ensuring compliance with building requirements.
• Support accounts receivable by maintaining trackers, processing rent payments and deposits, and sending statements.
• Assist with tenant bill-backs by reviewing work orders and supporting documentation.
• Process accounts payable by coding invoices and initiating approval workflows.
• Create and process purchase orders with required documentation and approvals.
• Assist with annual budget prep, financial reporting, and admin support for operations.
• Track insurance claims and coordinate claim-related communications.
• Collaborate with Property Manager, engineering staff, vendors, and tenants to ensure efficient operations.
• Take on additional projects to support the property management team.

Skills

Property management

Organization

Communication

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Advice Personnel in Philadelphia is seeking a property management assistant to serve as the primary tenant contact, coordinate maintenance, and manage daily operations including AR/AP tasks. The role supports budget prep, vendor coordination, and insurance claim tracking in a dynamic office environment.

The ideal candidate has 2+ years in property management, strong communication skills, and proficiency with Microsoft Office.