Tenant Experience Receptionist - Impactful Housing Support

Related Affordable; Los Angeles (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Paid time off (19+ days)

Medical, vision & dental options

Life insurance

Employee Assistance Program

401(k)

FSA & HSA

Volunteer donation match

Job summary

Related Affordable, based in Los Angeles, seeks a Receptionist to support tenants and applicants through the application process. You will respond to calls and emails promptly, greet visitors, and coordinate leasing and administrative tasks.

We offer strong benefits, paid time off, health options, and 401(k). This is a full-time, on-site role with a competitive hourly pay and performance bonuses.

Qualifications

• Thrives in a fast-paced environment.
• Experience in affordable housing preferred.
• Excellent written and verbal communication.
• Proven ability to manage complex operational tasks.
• Self-motivated and proactive.
• Spanish bilingual preferred.
• Commitment to superior customer service.
• Teamwork mindset and reliability.
• Diversity of thought welcomed and respected.

Responsibilities

• Provide timely and professional responses to phone calls and emails.
• Welcome tenants and applicants and guide them through the application process.
• Distribute materials, conduct interviews, and perform background and credit checks.
• Manage leasing tasks including lease signings and preparing financial statements.

Skills

Fast-paced work

Housing industry experience

Written & verbal communication

Operational task management

Self-starter

Spanish bilingual

Teamwork

Integrity

Customer service mindset

Job description

Related Affordable, based in Los Angeles, seeks a Receptionist to support tenants and applicants through the application process. You will respond to calls and emails promptly, greet visitors, and coordinate leasing and administrative tasks.

We offer strong benefits, paid time off, health options, and 401(k). This is a full-time, on-site role with a competitive hourly pay and performance bonuses.