Receptionist & Tenant Experience Coordinator

Related Companies; Los Angeles (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee Assistance Program

Job summary

Related Affordable Housing in Los Angeles is seeking a receptionist to serve tenants and applicants, guiding them through the application process and handling leasing-related tasks. You will respond to calls and emails promptly while maintaining a welcoming front-desk presence.

The role emphasizes accuracy, strong communication, and teamwork in a fast-paced housing environment, with a focus on delivering excellent service and supporting the organization’s mission.

Qualifications

• Thrive in a fast-paced environment.
• Experience in affordable housing preferred but not mandatory.
• Excellent written and verbal communication skills.
• A proven track record of managing complex operational tasks.
• A highly motivated and self-starter attitude.
• Spanish language skills preferred but not required.
• You are committed to exceed expectations of those around you by providing exceptional service.
• You bring determination each day – embracing constructive criticism and pushing to get better.
• You believe in teamwork – that we are better, together.
• You are trustworthy and reliable to do the right thing – no matter what.

Responsibilities

• Providing timely and professional responses to phone calls and emails.
• Welcoming tenants and new applicants and guiding them through the application process.
• Distributing application materials, conducting interviews, and conducting background and credit checks.
• Managing leasing tasks such as lease signings, preparing financial statements and invoices, and performing other administrative duties.

Skills

Fast-paced

Customer service

Communication skills

Bilingual Spanish

Housing exp

Reliable

Teamwork

Job description

Related Affordable Housing in Los Angeles is seeking a receptionist to serve tenants and applicants, guiding them through the application process and handling leasing-related tasks. You will respond to calls and emails promptly while maintaining a welcoming front-desk presence.

The role emphasizes accuracy, strong communication, and teamwork in a fast-paced housing environment, with a focus on delivering excellent service and supporting the organization’s mission.