Receptionist

RELATED; Los Angeles (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Paid time off (19+ days)

Medical, vision and dental options

Life insurance

Employee Assistance Program

401(k) and retirement plans

Paid leave & disability programs

Mental health resources

Fertility benefits

Volunteer time off & donation matching

Job summary

Related Affordable seeks a Receptionist to provide timely communication with tenants and applicants in Los Angeles. You will welcome visitors, guide them through the application process, and support leasing tasks including signings and invoicing.

Background checks and interviews are part of the process, with a focus on exceptional service and reliability. Join a team that offers comprehensive benefits and a commitment to affordable housing.

Qualifications

• Ability to thrive in a fast-paced environment.
• Excellent written and verbal communication skills.
• Prior experience in property management or affordable housing is a plus.
• Fluency in Spanish is preferred but not required.

Responsibilities

• Provide timely responses to phone calls and emails.
• Welcome tenants and applicants and guide them through the application process.
• Distribute materials, conduct interviews, and perform background checks.
• Handle leasing tasks including signings, statements, and invoices.

Skills

Customer service

Communication

Teamwork

Bilingual Spanish

Reliability

Job description

Responsibilities

Are you passionate about building strong connections with people? Are you looking to find more than just a job – rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most?

If so, we are looking for you to join our team as a Receptionist!

WHAT YOU’LL BE DOING AS A RECEPTIONIST:

• Providing timely and professional responses to phone calls and emails.
• Welcoming tenants and new applicants and guiding them through the application process.
• Distributing application materials, conducting interviews, and conducting background and credit checks.
• Managing leasing tasks such as lease signings, preparing financial statements and invoices, and performing other administrative duties.

WHY YOU’LL LOVE IT HERE:

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!

ANTICIPATED SALARY RANGE:

• $21.00 - $22.00 / hour
• with an annual bonus that is tied to performance
• This position is Non-Exempt, meaning eligible for overtime pay

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

Qualifications

• The ability to thrive in a fast-paced environment.
• Prior experience in the affordable housing industry (preferred but not mandatory).
• Excellent written and verbal communication skills.
• A proven track record of managing complex operational tasks.
• A highly motivated and self-starter attitude.
• Bilingual skills in Spanish (preferred but not required)
• You are committed to exceed expectations of those around you by providing exceptional service
• You bring determination each day – embracing constructive criticism and pushing to get better
• You believe in teamwork – that we are better, together
• You are trustworthy and reliable to do the right thing – no matter what
• You welcome everyone and know the best ideas are born through diversity of thought and perspective

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.