Tenant Experience Coordinator

Lincoln Property Company; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings plan

Paid time off

Job summary

Lincoln Property Company is seeking a Tenant Services Coordinator to elevate tenant experience and support occupancy growth. You will assist the team with administrative tasks, tenant communications, and event coordination in a fully in-office setting.

The role requires strong Microsoft Office skills, organized multitasking, and customer service abilities, with up to 2 years of related experience. Local work authorization in the United States is required.

Qualifications

• High School Diploma or equivalent; up to 2 years in a related role.
• MS Office proficiency required.
• Strong organizational and communication skills.
• Ability to work in the United States without visa sponsorship.

Responsibilities

• Answer phones and communicate with tenants; maintain paper and electronic files.
• Manage the work order system and assist with emergency procedures including fire drill preparations.
• Process and code invoices; assist with tenant billbacks and readings.
• Respond to tenant needs and ensure timely resolution by staff.
• Coordinate move-in/move-out documentation and review COIs for accuracy.
• Maintain tenant contact lists and support events and conference center reservations.
• Contribute to process improvements and assist with other duties as assigned.

Skills

Microsoft Office Suite

Tenant/customer service

Communication skills

Organizational skills

Phone handling

Basic math

Education

High School Diploma / GED

Bachelor’s Degree preferred

Job description

Lincoln Property Company is seeking a Tenant Services Coordinator to elevate tenant experience and support occupancy growth. You will assist the team with administrative tasks, tenant communications, and event coordination in a fully in-office setting.

The role requires strong Microsoft Office skills, organized multitasking, and customer service abilities, with up to 2 years of related experience. Local work authorization in the United States is required.