Temporary Store Lead & MOT Coach

Five Below Inc; New Orleans (LA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Five Below Inc. in New Orleans is seeking an Interim Support Lead to help ensure an outstanding customer shopping experience. You will assist with front end operations, cash management, merchandising and safety while supporting a temporary leadership role during peak periods.

The position involves training crew, managing daily store activities, and stepping in as Manager on Duty to guide associates and protect store assets. This hourly role requires flexibility and a focus on driving sales.

Qualifikationen

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Aufgaben

• Ensures all crew members are Wowing the Customer through personal contact with customers.
• Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Occasionally manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
• Partners with the entire store leadership team in merchandising procedures and World Recovery.
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.

Kenntnisse

Management experience

Verbal and written communication

Multi-tasking

Creative thinking

Composure under pressure

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Five Below Inc. in New Orleans is seeking an Interim Support Lead to help ensure an outstanding customer shopping experience. You will assist with front end operations, cash management, merchandising and safety while supporting a temporary leadership role during peak periods.

The position involves training crew, managing daily store activities, and stepping in as Manager on Duty to guide associates and protect store assets. This hourly role requires flexibility and a focus on driving sales.