Temporary Store Lead: Lead Ops & WOW Customer Service

Five Below; Houston (TX); On-site; USD 14,000 - 18,000; Part time

Job summary

Five Below is seeking an Interim Support Lead to join our team in Houston, TX. This temporary management role supports front-end operations, cash handling, merchandising, and training of associates, while stepping in as Manager on Duty during shifts.

The position emphasizes getting customers wowed with fast, friendly service and maintaining a clean, organized store. The ideal candidate has at least one year of management experience, strong communication skills, and the ability to multi-task in a

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and work a flexible schedule.

Responsibilities

• Wow customers through personal contact and service excellence.
• Train crew on customer service standards and checkout process.
• Oversee daily store operations and staff performance during shifts.
• Assist with receiving, unpacking, and stocking shelves for fast stocking.

Skills

Management experience

Customer service

Cash handling

Merchandising

Communication skills

Education

High School diploma or equivalent

Job description

Five Below is seeking an Interim Support Lead to join our team in Houston, TX. This temporary management role supports front-end operations, cash handling, merchandising, and training of associates, while stepping in as Manager on Duty during shifts.

The position emphasizes getting customers wowed with fast, friendly service and maintaining a clean, organized store. The ideal candidate has at least one year of management experience, strong communication skills, and the ability to multi-task in a