Temporary School IT Support Specialist

The Baldwin School; Bryn Mawr (PA); On-site; USD 45,000 - 60,000; Part time

Job summary

The Baldwin School in Bryn Mawr, PA is seeking a temporary Technical Support Specialist to provide on-site IT assistance for students, faculty, and staff. The role emphasizes collaboration, reliability, and prompt resolution of technical issues within a school setting.

The ideal candidate will handle hardware deployments, asset inventory, and user support, while maintaining professional service levels and adapting to rental programming needs, including occasional evenings and weekends.

Qualifications

• Experience supporting hardware and software in an education environment.
• Familiarity with ticketing systems and prioritization.
• Willingness to work flexible hours including evenings or weekends when needed.

Responsibilities

• Image and deploy new laptops for redeployment.
• Assist with iPad cleanup and inventory.
• Remove unused hardware from classrooms; test and store.
• Configure phones across campus.
• Test printers on campus.
• Test classroom displays across campus.
• Serve as first contact for IT requests via ticketing, email, phone, or in person.
• Log, categorize, and prioritize all requests in the ticketing system.
• Other duties as assigned.

Skills

Ticket systems

Customer service

Problem solving

Education

High School Diploma or GED

Associate or Bachelor's degree in Computer Science / IT / System Administration

Tools

Microsoft certifications

Job description

The Baldwin School in Bryn Mawr, PA is seeking a temporary Technical Support Specialist to provide on-site IT assistance for students, faculty, and staff. The role emphasizes collaboration, reliability, and prompt resolution of technical issues within a school setting.

The ideal candidate will handle hardware deployments, asset inventory, and user support, while maintaining professional service levels and adapting to rental programming needs, including occasional evenings and weekends.