Temporary Patient Experience Associate I (Front Desk)

Roswell Park; United States; On-site; USD 26,000 - 37,000; Full time

Job summary

Roswell Park Comprehensive Cancer Center is seeking a Clinical Center Associate I for the Physical Therapy department. This full-time, temporary, non-benefited role supports patient flow, scheduling, and order entry in a confidential setting.

You will be the welcoming face, assist patients and visitors, handle co-pay collections, and work with a supportive care team to ensure a positive patient experience throughout visits.

Qualifications

• Education must be conferred by an accredited school or Roswell Park-approved program.
• Clinical administrative support experience with medical terminology preferred.
• Certificate programs or traineeship paths acceptable per policy.

Responsibilities

• Answer calls and assist patients/visitors in a professional manner.
• Manage clinic schedules and accurately record physician orders.
• Guide patients through visits and collect co-pays with care and professionalism.
• Collaborate with the care team while maintaining confidentiality and accuracy.

Education

Medical Office Assistant Associate’s degree

Associate’s degree + 1 year clinical admin experience

High School diploma + Roswell Park-approved Medical Assistant cert+1 year clinical admin

High School diploma + Roswell Park-approved Medical Assistant cert+2 years clinical admin

High School diploma + 1 year customer service + clinical center traineeship

Job description

Roswell Park Comprehensive Cancer Center is seeking a Clinical Center Associate I for the Physical Therapy department. This full-time, temporary, non-benefited role supports patient flow, scheduling, and order entry in a confidential setting.

You will be the welcoming face, assist patients and visitors, handle co-pay collections, and work with a supportive care team to ensure a positive patient experience throughout visits.