Patient Access Representative (Temporary-Benefited/Full Time)

Roswell Park Comprehensive Cancer Center; Buffalo (NY); On-site; USD 36,246 - 49,026; Full time

Job summary

Roswell Park Comprehensive Cancer Center in Buffalo, NY, is seeking a Patient Access Representative (Temporary-Benefited/Full Time) to be the first point of contact for patients beginning or continuing their treatment journey. You will help coordinate appointments, communicate with patients and providers, verify insurance information, and ensure patients are prepared for visits.

Your attention to detail, compassion, and organizational skills will help patients navigate care with confidence.

Qualifications

• High School diploma or GED with one year of full-time experience in patient registration or scheduling.
• Successful completion of a Roswell Park patient access traineeship (Roswell Park).

Responsibilities

• Schedule appointments, diagnostic testing, and other pre-visit services
• Verify insurance coverage and assist with financial clearance
• Enter patient information accurately into systems
• Coordinate care-related activities to ensure a seamless patient experience
• Communicate with referring providers and internal teams
• Provide compassionate, professional service throughout the patient journey

Skills

Patient registration

Scheduling

Insurance verification

Customer service

Data entry

Communication skills

Education

High School diploma or GED

Roswell Park trainee program

Job description

## Patient Access Representative (Temporary-Benefited/Full Time)Applylocations: Hospitaltime type: Full timeposted on: Posted Yesterdayjob requisition id: R-21199## **Title:**Patient Access Representative (Temporary-Benefited/Full Time)**Job Type:**Temporary, Benefited## **Company:**Roswell Park Comprehensive Cancer Center## **Department:**Ambulatory Services - Head & Neck/Plastic & Reconstructive## **Time Type:**Full time## **Weekly Hours:**37.5## FTE:0.9375## **Shift:**First Shift (United States of America)## **Summary:**About the Role: At Roswell Park Comprehensive Cancer Center, every patient journey begins with access to the right care at the right time. As a Patient Access Representative, you will play an important role in creating a positive and supportive experience for patients as they begin or continue their treatment journey. In this role, you'll help coordinate appointments, communicate with patients and healthcare providers, verify insurance information, and ensure patients are prepared for their visits. Your attention to detail, compassion, and organizational skills will help patients navigate the healthcare process with confidence and ease. If you enjoy helping others, thrive in a fast-paced environment, and take pride in delivering exceptional service, we'd love to hear from you. The starting hourly rate is $42,641 which includes a comprehensive benefits package, offering valuable support and coverage during your employment. What You'll Do: Serve as a key point of contact for patients, families, referring providers, and care teams Schedule appointments, diagnostic testing, and other pre-visit services Gather and accurately enter patient information Coordinate care-related activities to ensure a seamless patient experience Communicate with referring physicians and internal clinical teams Support hospital admissions and other patient access needs Verify insurance coverage and assist with financial clearance processes Help patients understand next steps and answer questions regarding appointments and access to care Ensure patients receive timely, professional, and compassionate service throughout their experience What You'll Bring: We're looking for someone who is organized, customer-focused, and passionate about helping others. The ideal candidate will have: Previous experience in patient registration, scheduling, or a similar healthcare support role Knowledge of insurance verification and/or basic financial clearance processes Exceptional customer service and communication skills Strong attention to detail and organizational abilities The ability to manage multiple priorities while maintaining accuracy Confidence working with computer systems and entering data efficiently A collaborative mindset and commitment to providing a positive patient experience Why You'll Love Working Here: At Roswell Park, you'll be part of an organization with a mission that truly matters. As one of the nation's leading comprehensive cancer centers, we are dedicated to improving lives through patient care, research, education, and innovation. Here, you'll find: Meaningful work that directly impacts patients and families A supportive and collaborative team environment Opportunities to build valuable healthcare experience A culture centered on compassion, respect, and excellence The chance to contribute to an organization recognized for advancing cancer care and research A workplace where every team member plays a role in making a difference Join us and help ensure patients receive the care, support, and access they need from the very first interaction.## **Qualifications:**Required Education and Experience 1. High School diploma or High School Equivalency diploma and the equivalent of one (1) year of full-time experience in patient registration, patient scheduling, or insurance verification; or 2. High School diploma or High School Equivalency diploma and successful completion of a Patient Access Representative traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park). NOTE: Required degrees must have been granted by an accredited school, college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.**Preferred Qualifications:**The ideal candidate will have:* Previous experience in registration/scheduling* Insurance verification or basic financial clearance knowledge* Exceptional customer service skills