Temporary Patient Check-In Specialist (Bilingual)

East Valley Community Health Center Inc.; Pomona (CA); Vor Ort; USD 30.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision benefits

Retirement plan

Paid time off & holidays

Zusammenfassung

East Valley Community Health Center Inc. in Pomona, CA is seeking a Temp Customer Service Representative - Reception to support patient check-in with friendly, professional service.

The role involves greeting patients, verifying eligibility, processing enrollments, handling payments, and maintaining accurate records in EVCHC’s electronic system. This temporary assignment lasts 4–6 months and requires bilingual English/Spanish.

Qualifikationen

• Minimum high school diploma or equivalent.
• 1-2 years experience in a healthcare environment.
• Proficient computer skills including basic Windows and data entry.
• Bilingual in English and Spanish with strong communication.

Aufgaben

• Provide excellent customer service to enhance the patient visit during check-in.
• Greet patients and visitors with courtesy and respect.
• Check eligibility and assist enrollment into programs as qualified.
• Update demographic and insurance information in East Valley's EMR.
• Take payments and follow the cash-handling process.
• Collect required information (ID, insurance cards, Medi-Cal/Medicare/Social Security).
• Assist patients with completing forms.
• Enter patient data and scan documents.

Kenntnisse

Customer service

Phone etiquette

Bilingual English/Spanish

Data entry

Ausbildung

High school diploma or equivalent

Tools

Windows

Jobbeschreibung

East Valley Community Health Center Inc. in Pomona, CA is seeking a Temp Customer Service Representative - Reception to support patient check-in with friendly, professional service.

The role involves greeting patients, verifying eligibility, processing enrollments, handling payments, and maintaining accurate records in EVCHC’s electronic system. This temporary assignment lasts 4–6 months and requires bilingual English/Spanish.