Temporary Part-Time Student Services Call Center

Oklahoma City Community College; Oklahoma City (OK); On-site; USD 13,776 - 19,286; Part time

Job summary

Oklahoma City Community College is seeking a temporary, part-time Student Services Call Center representative to handle inquiries for Admissions, Records & Graduation and Student Success Advising by phone.

You will guide students to information on the OCCC website, refer questions to the appropriate department, and provide excellent customer service during scheduled hours with potential extended evenings during peak enrollment.

Qualifications

• Some customer service experience required.
• Ability to work flexible and evening hours.

Responsibilities

• Answer incoming phone calls.
• Answer questions.
• Information referral.
• Utilize OCCC website for needed information.
• Referral to OCCC departments for additional help.

Skills

Customer service

Communication

Problem solving

Computer literacy

Flexibility

Job description

Oklahoma City Community College is seeking a temporary, part-time Student Services Call Center representative to handle inquiries for Admissions, Records & Graduation and Student Success Advising by phone.

You will guide students to information on the OCCC website, refer questions to the appropriate department, and provide excellent customer service during scheduled hours with potential extended evenings during peak enrollment.