Part-Time Writing Center Receptionist – Flexible Hours

Oklahoma City Community College; Oklahoma City (OK); On-site; USD 11,000 - 16,000; Part time

Job summary

Oklahoma City Community College (OCCC) seeks a part-time Student Employee to serve as a receptionist in the Writing Center. The position supports visitors, performs clerical tasks in Excel and email, and assists with tutoring coordination.

Applicants must be current OCCC students (6+ hours Fall/Spring or 3+ hours Summer) or have a Federal Work Study award. Hours up to 25 per week, flexible scheduling, and a campus-based work environment are provided.

Qualifications

• Knowledge of general office practices and procedures.
• Knowledge of customer service principles and techniques.
• Knowledge of computer applications including Microsoft Office, particularly Excel, Outlook, and Word.
• Knowledge of basic office equipment operation, including computers, printers, and multi-function devices.
• Knowledge of record-keeping and data entry practices.
• Strong customer service and interpersonal skills.
• Effective verbal and written communication skills.
• Organizational and time management skills with the ability to prioritize multiple tasks.
• Ability to operate office equipment and standard software applications.
• Ability to maintain confidentiality of student and college information.
• Ability to provide professional and courteous assistance to students, faculty, staff, and visitor.
• Ability to maintain a welcoming and professional reception area.
• Ability to follow established procedures, policies, and instructions.
• Ability to maintain regular and reliable attendance.

Responsibilities

• Maintain a professional workstation suitable for a college environment.
• Sign students in and out of the Writing Center using the client tracking software.
• Perform clerical duties such as answering the phone, data entry in Excel, and sending emails.
• Provide excellent customer service and problem solving.
• Maintain a running list of students waiting for tutoring and assign tutors to students.
• Promote tutoring upon each visit.
• Assist faculty and students in the use of computers and learning materials.
• Assist with maintenance of student records for the Writing Center and its support functions.
• Provide basic troubleshooting and cleaning for computers in Writing Center.
• Perform other duties as needed.

Skills

General office practices

Customer service

Microsoft Office (Excel, Outlook, Word

Office equipment operation

Record-keeping & data entry

Verbal & written communication

Time management

Confidentiality

Professional reception

Follow procedures

Attendance

Tools

Excel

Outlook

Word

Job description

Oklahoma City Community College (OCCC) seeks a part-time Student Employee to serve as a receptionist in the Writing Center. The position supports visitors, performs clerical tasks in Excel and email, and assists with tutoring coordination.

Applicants must be current OCCC students (6+ hours Fall/Spring or 3+ hours Summer) or have a Federal Work Study award. Hours up to 25 per week, flexible scheduling, and a campus-based work environment are provided.