On‑Site IT Support Engineer — Hardware & User Experience

Hitachi Energy; Virginia (MN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Global career growth opportunities

Professional development programs

Job summary

A global technology leader is seeking an OSS On-Site Services Engineer in Virginia, Minnesota. In this role, you will provide desk-side IT support, troubleshoot issues, and manage hardware logistics to ensure a smooth operation for local teams. Candidates must have a formal IT qualification, at least 2 years of IT support experience, and be fluent in English. This position offers opportunities for professional growth within a diverse team committed to innovation and a sustainable energy future.

Qualifications

• Minimum 2 years of professional IT support experience.
• Fluent in English and the local language with strong communication skills.
• Legal authorization to work in the U.S.; U.S. citizenship required.

Responsibilities

• Troubleshoot IT issues that require physical intervention.
• Deliver ready-to-use computers to users.
• Manage physical stock of devices and accessories.

Skills

IT support

Communication

Solution-oriented mindset

Proactive

Education

Formal IT qualification or apprenticeship

Tools

ServiceNow

MS Office 365

Windows

iOS

Asset management systems

Job description

A global technology leader is seeking an OSS On-Site Services Engineer in Virginia, Minnesota. In this role, you will provide desk-side IT support, troubleshoot issues, and manage hardware logistics to ensure a smooth operation for local teams. Candidates must have a formal IT qualification, at least 2 years of IT support experience, and be fluent in English. This position offers opportunities for professional growth within a diverse team committed to innovation and a sustainable energy future.