Temporary Office Administrator

Abacus Agency; Massachusetts; On-site; USD 39,000 - 44,000; Full time

Job summary

Abacus Employment is recruiting a temporary administrator to join our busy and growing business in Newbury. You will support customers throughout the order process and help ensure a high level of service in a fast-paced office.

The role involves processing orders, handling inquiries, coordinating with departments, and managing returns and refunds while maintaining accurate records. Working hours are Monday to Friday 08:30 AM – 4:30 PM, pay £15.00 per hour.

Qualifications

• Previous administration experience is essential.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Good working knowledge of Microsoft Office, including Excel.
• Ability to prioritise workloads and meet deadlines.

Responsibilities

• Processing customer orders accurately using internal systems.
• Responding to customer enquiries via email and online portals.
• Coordinating with internal departments and external providers to ensure timely order fulfilment.
• Managing customer returns, replacements and refund requests.
• Maintaining accurate customer records and updating company databases.

Skills

Administration

Communication skills

Attention to detail

Microsoft Excel

Time management

Customer focus

Tools

Microsoft Office

Job description

Abacus Employment are currently recruiting for a temporary administrator to join our clients busy and growing business in Newbury! This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced office environment. The successful candidate will be responsible for supporting customers throughout the order process and ensuring a high level of service is delivered at all times.

Key Responsibilities

• Processing customer orders accurately using internal systems
• Responding to customer enquiries via email and online portals
• Coordinating with internal departments and external providers to ensure timely order fulfilment
• Managing customer returns, replacements and refund requests
• Maintaining accurate customer records and updating company databases

Skills & Experience

• Previous administration experience is essential
• Excellent communication skills, both written and verbal
• Strong attention to detail and accuracy
• Good working knowledge of Microsoft Office, including Excel
• Ability to prioritise workloads and work to deadlines
• Positive, professional and customer-focused approach

Working Hours

Monday to Friday 08:30 AM – 4:30 PM

Payrate

£15.00p/h