Dynamic Office Administrator (Temp) — Customer‑Focused

Abacus Agency; Massachusetts; On-site; USD 39,000 - 44,000; Full time

Job summary

Abacus Employment is recruiting a temporary administrator to join our busy and growing business in Newbury. You will support customers throughout the order process and help ensure a high level of service in a fast-paced office.

The role involves processing orders, handling inquiries, coordinating with departments, and managing returns and refunds while maintaining accurate records. Working hours are Monday to Friday 08:30 AM – 4:30 PM, pay £15.00 per hour.

Qualifications

• Previous administration experience is essential.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Good working knowledge of Microsoft Office, including Excel.
• Ability to prioritise workloads and meet deadlines.

Responsibilities

• Processing customer orders accurately using internal systems.
• Responding to customer enquiries via email and online portals.
• Coordinating with internal departments and external providers to ensure timely order fulfilment.
• Managing customer returns, replacements and refund requests.
• Maintaining accurate customer records and updating company databases.

Skills

Administration

Communication skills

Attention to detail

Microsoft Excel

Time management

Customer focus

Tools

Microsoft Office

Job description

Abacus Employment is recruiting a temporary administrator to join our busy and growing business in Newbury. You will support customers throughout the order process and help ensure a high level of service in a fast-paced office.

The role involves processing orders, handling inquiries, coordinating with departments, and managing returns and refunds while maintaining accurate records. Working hours are Monday to Friday 08:30 AM – 4:30 PM, pay £15.00 per hour.