Temporary Museum Visitor Experience Lead

Florida International University; Miami (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Florida International University in Miami seeks a Visitor Service Associate to create an enhanced visitor experience at the museum. You will greet visitors, share knowledge about exhibitions, and perform clerical tasks while handling sales in the POS system.

You will schedule, train, and supervise temporary staff and interns, and contribute to customer service initiatives and event support. This is a temporary, 1-year assignment with a standard museum schedule.

Qualifications

• High School diploma is required.
• Two years of related work experience preferred.
• Excellent customer service and communication skills.

Responsibilities

• Greet visitors and share information about exhibitions and collections.
• Record attendance and provide reports as requested.
• Answer calls and emails and route inquiries to staff.
• Process sales, tickets, rentals, and memberships in the POS system.

Education

High School diploma

Tools

POS system

Job description

Florida International University in Miami seeks a Visitor Service Associate to create an enhanced visitor experience at the museum. You will greet visitors, share knowledge about exhibitions, and perform clerical tasks while handling sales in the POS system.

You will schedule, train, and supervise temporary staff and interns, and contribute to customer service initiatives and event support. This is a temporary, 1-year assignment with a standard museum schedule.