Guest Experience Associate - Museum (Part-Time)

Museum of Miami; Miami (FL); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Paid time off after one year

$25/month traveling stipend after probation

Job summary

The Museum of Miami is seeking a part-time Visitor Services Associate to deliver the best possible experience for visitors. Responsibilities include ticket sales, welcoming guests, and providing information about programs and events. Candidates should possess strong customer service skills and be able to use a point of sale system effectively.

Flexibility for weekend and evening shifts is essential, as well as being proactive in addressing customer inquiries and issues. This role offers $16/hour with a traveling stipend after a probation period.

Qualifications

• Relevant experience in customer service or related fields.
• Ability to work a flexible schedule including weekends and evenings.
• Proficient in computer skills and cash handling.

Responsibilities

• Welcoming visitors and providing information about the museum.
• Handling cash and credit transactions accurately.
• Collecting visitor data and assisting with record keeping.

Skills

Customer service

Effective communication

Problem-solving skills

Cash handling

Bilingual (English/Spanish or other)

Education

Bachelor’s degree or equivalent

Job description

The Museum of Miami is seeking a part-time Visitor Services Associate to deliver the best possible experience for visitors. Responsibilities include ticket sales, welcoming guests, and providing information about programs and events. Candidates should possess strong customer service skills and be able to use a point of sale system effectively.

Flexibility for weekend and evening shifts is essential, as well as being proactive in addressing customer inquiries and issues. This role offers $16/hour with a traveling stipend after a probation period.