Temporary Member Services Teller - Community Finance

Self-Help Services Corp; Durham (NC); On-site; USD 26,000 - 37,000; Part time

Job summary

Self-Help Services Corp is seeking a Temporary Member Service Representative/Teller for our Durham, NC location. You will handle member transactions, cash handling, and account maintenance while delivering excellent service and promoting credit union products.

Required is a High School diploma or equivalent, with strong customer service and communication skills. Bilingual English/Spanish is a bonus. Flexibility to work evenings and weekends and travel to cover other branches may be needed.

Qualifications

• High School graduate or equivalent.
• Bilingual English/Spanish highly preferred but not required.
• Minimum one year experience in financial institution or other customer service industry preferred.
• Prior cash handling and customer service responsibilities preferred.

Responsibilities

• Initiate and lead conversations to identify and assess member needs.
• Process share deposits, loan payments, manual payrolls, and account transfers.
• Disburse cash and check withdrawals; complete transactions accurately and timely within guidelines.
• Open new membership accounts and promote credit union products.
• Maintain security/internal controls and identify fraudulent activity.
• Provide back-up MSR responsibilities when needed.

Skills

Customer service

Effective communication

Analytical thinking

Education

High School diploma or equivalent

Tools

New Solutions

Microsoft Excel

Microsoft Word

Outlook

Job description

Self-Help Services Corp is seeking a Temporary Member Service Representative/Teller for our Durham, NC location. You will handle member transactions, cash handling, and account maintenance while delivering excellent service and promoting credit union products.

Required is a High School diploma or equivalent, with strong customer service and communication skills. Bilingual English/Spanish is a bonus. Flexibility to work evenings and weekends and travel to cover other branches may be needed.