Temporary Member Services Teller – Cash & Service

Self-Help Credit Union; North Carolina; Vor Ort; USD 26.000 - 37.000; Vollzeit

Zusammenfassung

Self-Help Credit Union in Durham, NC is seeking a Temporary Member Service Representative/Teller to deliver exceptional member service, handle cash, and support branch operations. You will open accounts, process deposits and payments, answer inquiries, and promote credit union products to help members reach their financial goals.

The role requires strong communication, cash handling experience, bilingual English/Spanish is a plus, and flexibility to work evenings and weekends.

Qualifikationen

• High School graduate or equivalent.
• Bilingual English/Spanish preferred.
• Minimum one year experience in financial institution or customer service.
• Prior cash handling and customer service responsibilities preferred.
• Able to work flexible hours including evenings and weekends.
• May travel to cover other branches.
• Strong teamwork and collaboration mindset.
• Excellent customer service and communication skills.
• Analytical and problem-solving abilities.

Aufgaben

• Initiate and lead conversations to identify member needs.
• Maintain and enhance member account relationships with service excellence.
• Process share deposits, loan payments, payrolls, and account transfers.
• Disburse cash and check withdrawals accurately.
• Open new membership accounts and ensure accuracy/compliance.
• Promote credit union products and services to members.
• Address member inquiries about services and accounts.
• Support branch growth goals and protect security controls.

Kenntnisse

Bilingual English/Spanish

Customer service

Cash handling

Communication skills

Microsoft Excel

Microsoft Outlook

Teamwork

Attention to detail

Ausbildung

High School diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Jobbeschreibung

Self-Help Credit Union in Durham, NC is seeking a Temporary Member Service Representative/Teller to deliver exceptional member service, handle cash, and support branch operations. You will open accounts, process deposits and payments, answer inquiries, and promote credit union products to help members reach their financial goals.

The role requires strong communication, cash handling experience, bilingual English/Spanish is a plus, and flexibility to work evenings and weekends.