Bilingual Medical Front Desk Coordinator

Tri-Valley Career Center; Pleasanton (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

403(B) retirement plan with employer-m

Partial educational reimbursement

12 paid holidays

PTO accrual with each pay period

Employee discount programs

Colleague Referral Bonus Program

Job summary

Axis Community Health is seeking a Front Desk Receptionist for a temporary 6-month role. The position involves greeting patients, registering them, and assessing financial eligibility, while maintaining HIPAA privacy and professional standards.

The role requires excellent customer service, ability to work independently or in a team, and proficiency with Microsoft Office. Bilingual English/Spanish is preferred, and Epic experience is a plus.

Qualifications

• High School Diploma or equivalent.
• One (1) year of experience as a receptionist in a healthcare setting preferred.
• Epic experience a plus.
• Excellent Customer Service skills.
• Knowledge of patient billing procedures, insurance verification.
• English/Spanish bilingual preferred.
• Strong analytical, employee relations, and interpersonal skills.
• Excellent writing, business communication, editing, and proofreading skills.
• Ability to interact effectively with persons of all backgrounds.

Responsibilities

• Greet patients and visitors, direct them to the appropriate location and services.
• Register patients according to agency protocols and schedule appointments.
• Determine financial status and eligibility for Axis Community Health services.
• Assist patients in completing forms accurately and document information per protocols.
• Provide clinical support for the assigned department and assist the clinical team as requested.
• Participate in staff meetings, training events, and other assigned duties.

Skills

Customer service

Bilingual English/Spanish

Communication

Confidentiality

Education

High School Diploma or equivalent

Tools

Epic experience

Job description

Axis Community Health is seeking a Front Desk Receptionist for a temporary 6-month role. The position involves greeting patients, registering them, and assessing financial eligibility, while maintaining HIPAA privacy and professional standards.

The role requires excellent customer service, ability to work independently or in a team, and proficiency with Microsoft Office. Bilingual English/Spanish is preferred, and Epic experience is a plus.