Temporary Luxury Retail Sales Support

Tapestry (Coach/Kate Spade); Deer Park (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Coach is seeking a Sales Support Associate in a luxury retail setting. You will welcome customers warmly, assist with product selection, and ensure a seamless checkout experience while maintaining the store’s presentation and stockroom organization.

The role emphasizes customer service excellence, brand ambassadorship, and teamwork in a fast-paced environment, including flexible scheduling and occasional lifting tasks as part of daily duties.

Qualifications

• Experience in retail or luxury service is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Fluent English is required for EU postings.

Responsibilities

• Welcome clients with warmth and professionalism and anticipate needs.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promote gift cards.
• Receive, process, and organize shipments and transfers.
• Maintain stockroom cleanliness and stock levels on the floor.
• Support sales floor activities and respond to customer requests.

Skills

Customer service

Communication skills

Multitasking

English proficiency

Tools

Cash register systems

iPad/Mobile POS

Job description

Coach is seeking a Sales Support Associate in a luxury retail setting. You will welcome customers warmly, assist with product selection, and ensure a seamless checkout experience while maintaining the store’s presentation and stockroom organization.

The role emphasizes customer service excellence, brand ambassadorship, and teamwork in a fast-paced environment, including flexible scheduling and occasional lifting tasks as part of daily duties.