Temporary Luxury Retail Sales Associate – Clienteling

Tapestry (Coach/Kate Spade); San Antonio (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver a high‑touch, personalized shopping experience on the floor. You will represent the brand with professionalism, assist clients, and drive revenue through expert styling and product knowledge.

The role blends luxury retail service with omni‑channel selling, teamwork, and brand loyalty initiatives. Flexibility for a dynamic schedule is expected in a fast‑paced environment.

Qualifications

• 1+ years of sales experience in luxury retail.
• Experience with POS operation and basic computer use (iPad/laptop).
• Ability to lift up to 25 lbs regularly and be comfortable in a fast-paced environment.
• Strong English proficiency.
• Luxury retail background and comfort with social media/video demonstrations (preferred).

Responsibilities

• Represent Coach as a brand ambassador; adhere to service standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain energy on the floor; manage multiple customers and adapt selling techniques.

Skills

Luxury retail

Customer service

POS operations

English proficiency

Social media savvy

Live video experience

Tools

iPad

Mobile POS

Walkie‑talkie

Price sheets

Job description

Coach is seeking a Sales Associate to deliver a high‑touch, personalized shopping experience on the floor. You will represent the brand with professionalism, assist clients, and drive revenue through expert styling and product knowledge.

The role blends luxury retail service with omni‑channel selling, teamwork, and brand loyalty initiatives. Flexibility for a dynamic schedule is expected in a fast‑paced environment.