Temporary Luxury Sales Associate - Clienteling & Style

Tapestry, Inc.; Edinburgh (IN); On-site; USD 2,066,400 - 2,686,320; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house based in New York, seeks a Sales Associate to deliver a personalized luxury shopping experience, meet sales goals, and support daily store operations. This role blends high‑touch service, omnichannel selling, and teamwork to drive brand loyalty and revenue.

Responsibilities include clienteling, product expertise, and using mobile POS; you will build client relationships, cross‑sell, and participate in brand initiatives while maintaining a calm, professional demeanor

Qualifications

• 1+ years of sales experience (luxury retail preferred)
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS)
• Ability to lift up to 50 lbs and move on floor
• Strong English proficiency
• Experience with live-stream shopping or video demos (Preferred)
• Ability to work in a fast-paced environment

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Skills

Customer service

Sales

English proficiency

Social media savvy

Teamwork

Education

High School Diploma

Tools

POS system

iPad

Mobile POS

Job description

Coach, a global fashion house based in New York, seeks a Sales Associate to deliver a personalized luxury shopping experience, meet sales goals, and support daily store operations. This role blends high‑touch service, omnichannel selling, and teamwork to drive brand loyalty and revenue.

Responsibilities include clienteling, product expertise, and using mobile POS; you will build client relationships, cross‑sell, and participate in brand initiatives while maintaining a calm, professional demeanor