Seasonal Luxury Sales & Clienteling Pro

Tapestry; Salem (NH); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Coach is seeking a Sales Associate to serve as a brand ambassador, delivering a high-end shopping experience and meeting personal and store sales goals. The role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Responsibilities include building client relationships, upselling, and using POS/mobile tools for efficient transactions while maintaining inventory and visual standards. Flexibility to work peak times is required.

Qualifications

• 1+ years of sales experience in luxury retail or similar.
• Knowledge of fashion trends and competitors.
• Experience with POS operation and basic computer proficiency.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans to meet KPIs.
• Maintain floor and stockroom organization and assist with daily operations.

Skills

English proficiency

Luxury retail experience

Clienteling skills

Social media savvy

Live-stream shopping

Tools

POS operation

iPad proficiency

Walkie-talkie use

Price sheets

Job description

Coach is seeking a Sales Associate to serve as a brand ambassador, delivering a high-end shopping experience and meeting personal and store sales goals. The role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Responsibilities include building client relationships, upselling, and using POS/mobile tools for efficient transactions while maintaining inventory and visual standards. Flexibility to work peak times is required.