Temporary- IT Technician Assistant

Tennessee Board of Regents (TBR); Livingston (TN); On-site; USD 19,000 - 25,000; Part time

Job summary

Volunteer State Community College, VSCC-Livingston Center, is seeking a Temporary IT Technician Assistant to support faculty and staff workstations and computer labs on campus. You will troubleshoot hardware and software, deploy computer images, create and escalate IT tickets, perform light printer maintenance, and translate technical concepts for non-technical users.

This is a part-time, on-site role at the Livingston Center, and candidates should be customer-focused and quick to learn new

Qualifications

• High school diploma or GED required.
• Experience with Microsoft applications and strong familiarity with Microsoft software.
• Ability to learn new software.
• Excellent telephone, verbal, written, and interpersonal communication skills.
• Ability to prioritize and multi-task.

Responsibilities

• Provide IT support for students and employees for various technical issues including minor hardware and software problems.
• Deploy computer images.
• Create and elevate work orders for IT personnel when issue cannot be resolved.
• Perform light maintenance on printers.
• Communicate technical concepts to non-technical users.
• Other duties as assigned.

Skills

Microsoft applications

Learn new software

Communication skills

Prioritize and multi-task

Education

High school diploma or GED

Job description

Title: Temporary- IT Technician Assistant

Institution: Volunteer State Community College

Campus Location: VSCC-Livingston Center

Job Summary

To provide courteous and timely assistance for employees and students for the operation of faculty and staff workstations and computer labs on the Volunteer State Community College campuses.

Job Duties

Provide IT support for students and employees for various technical issues including but not limited to minor hardware and software problems, email, and install, relocate, maintain, upgrade, troubleshoot, and repair a broad range of networked and non-networked client hardware devices and software applications. Deploy computer images. Create and elevate work orders for IT personnel when issue cannot be resolved. Perform light maintenance on printers. Communicate technical concepts to non-technical users. Other duties as assigned.

Minimum Qualifications

High school diploma or GED equivalent.

Knowledge, Skills, And Abilities

• Experience with Microsoft applications and strong familiarity with Microsoft software.
• Ability to learn new software.
• Excellent telephone, verbal, written, and interpersonal communication skills.
• Ability to prioritize and multi-task.

Pay Rate

$16.00 per hour

Special Instructions To Applicants

Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.