Temporary Clinic Front Desk & Admin Support

Distro; Wisconsin; On-site; USD 32,000 - 42,000; Part time

Job summary

Distro in Wisconsin is seeking a Front Office Assistant to provide exceptional client service and administrative support across clinical, administrative, and management staff.

In this temporary, part-time role, you will greet visitors, manage registrations, schedule appointments with therapists, handle calls, collect payments, and maintain confidential client records in a HIPAA-compliant environment.

Qualifications

• Proficient in Microsoft Office applications (Word, Excel, Outlook) and able to quickly learn electronic health record (EHR) systems and other software.
• Excellent customer service and telephone etiquette, with ability to handle sensitive information responsibly.

Responsibilities

• Greet and check in clients, complete registration procedures, and provide exceptional customer service.
• Answer and direct incoming calls, monitor voicemail and email, and take accurate messages.
• Schedule client appointments and coordinate with therapists to support treatment plans.
• Verify and update client demographics, insurance, and financial information at visits.
• Scan documents, maintain charts, ensure confidentiality, and support HIPAA compliance.
• Provide administrative support to therapists and staff, and assist with office tasks as needed.

Skills

Customer service

Communication

Attention to detail

Teamwork

Tools

Microsoft Office

EHR systems

Job description

Distro in Wisconsin is seeking a Front Office Assistant to provide exceptional client service and administrative support across clinical, administrative, and management staff.

In this temporary, part-time role, you will greet visitors, manage registrations, schedule appointments with therapists, handle calls, collect payments, and maintain confidential client records in a HIPAA-compliant environment.