Patient Services Clerk – Front Desk & Scheduling

Paycom - ATS; Town of Texas (WI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Hamilton Healthcare System in Wisconsin is seeking a front line receptionist for Rural Health Clinic operations. The role greets patients, schedules appointments, registers patients, collects insurance info and prepares records for visits, while ensuring HIPAA and confidentiality.

Candidates should have a high school diploma, strong communication, customer service and computer skills, plus the ability to multi-task. Previous health care or office experience is preferred.

Qualifications

• Education: High school graduate or equivalent.
• Strong verbal and written communication skills.
• Customer-service oriented and professional demeanor.
• Computer proficiency and data entry.
• Ability to multi-task in a fast-paced clinic environment.

Responsibilities

• Schedule, greet, register and instruct patients for appointments.
• Prepare patient records for appointments and verify insurance information.
• Enter and update patient demographics and insurance data.
• Answer multi-line phone promptly and document interactions in the EHR.
• Collect payments and balance cash against receipts.
• Provide financial information options and coordinate with social work as needed.

Skills

Verbal communication

Written communication

Customer service

Computer skills

Multi-tasking

Education

High school diploma or equivalent

Job description

Hamilton Healthcare System in Wisconsin is seeking a front line receptionist for Rural Health Clinic operations. The role greets patients, schedules appointments, registers patients, collects insurance info and prepares records for visits, while ensuring HIPAA and confidentiality.

Candidates should have a high school diploma, strong communication, customer service and computer skills, plus the ability to multi-task. Previous health care or office experience is preferred.