Temp Front Desk & Admin Assistant (Counseling)

SUNY Cortland

City of Cortland (NY)

On-site

USD 38,000 - 48,000

Full time

5 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement options

Paid family leave

Tuition reimbursement

Alternate work schedules

Job summary

SUNY Cortland is seeking an Office Assistant 1 (Keyboarding) TEMP to serve as the primary contact for Counseling and Wellness Services. You will manage front desk operations, schedule appointments, maintain records, and monitor budgets in a fast-paced environment, ensuring confidentiality and accessibility for students, faculty, and staff.

This full-time temporary role runs Monday through Friday, 8:00 am to 4:30 pm, with a 12/18/2026 end date.

Qualifications

Permanent Competitive Appointment options require holding or having held the title, or being reachable on the NYS civil service list.
Non-Competitive Appointment option available under NY HELPS with minimum qualifications per title.
There is no minimum education or experience requirements for the NY HELPS title.

Responsibilities

Greet all students, parents, faculty, staff, and administration in person, via email, and over the phone.
Promote a welcoming, safe, and confidential environment using an amateur, calming, and positive attitude.
Answer phone calls promptly, route them to the appropriate staff member, and handle crisis calls by making immediate referrals.
Manage the front-desk iPads and ensure student clients properly complete all required digital forms before their appointments.
Prepare official correspondence, paperwork, and reports for Health Promotion and Prevention Services.
Schedule appointments at the exact time of the request.